garuda4d Privacy Policy

This page describes what we collect when you use garuda4d and how we keep that data protected. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a bet on Liga 1 or a live-dealer table, we collect information about you. We use that information to verify your identity, process your transactions, prevent fraud, and improve our service.

We take data protection seriously. Your personal information is encrypted, stored securely, and shared only with third parties who help us operate garuda4d—such as payment processors and identity verification services. We do not sell your data to marketers or advertisers. We comply with applicable data protection laws in the jurisdictions where we operate.

If you have questions about how we handle your data or want to request access to your information, contact our support team. We will respond within a reasonable timeframe.

What data we collect on garuda4d

We collect different types of information depending on how you use garuda4d. When you create an account, we collect your email address, full name, date of birth, and phone number. We use this to verify your identity and contact you about your account. When you deposit money, we collect information about your payment method—for example, your bank account number or e-wallet identifier. We use this to process your deposit and withdrawal requests.

We also collect information about how you use garuda4d. This includes which games you play, how long you play, your betting history, and your account balance. We use this information to detect fraud, prevent problem gambling patterns, and improve our platform. We do not use this information to target you with marketing unless you have opted in to receive promotional emails.

How we use your data on garuda4d

We use your data for several purposes. First, account management: we use your email and phone number to send you account notifications, password resets, and important updates about garuda4d. Second, payment processing: we share your payment information with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet to process your deposits and withdrawals. Third, fraud prevention: we analyze your account activity to detect suspicious patterns and prevent unauthorized access. Fourth, legal compliance: we may share your data with regulators or law enforcement if required by law.

We do not use your data to make automated decisions about your account, such as automatically closing it or restricting your access. If we suspect fraud or rule violations, we will contact you before taking action.

Third-party processors and data sharing on garuda4d

We work with third-party service providers to operate garuda4d. These include payment processors, identity verification services, and cloud hosting providers. We share only the data necessary for each provider to do their job. For example, we share your name and payment details with your payment provider to process your deposit, but we do not share your betting history with them.

Our servers may sit outside your jurisdiction. This means your data may be stored or processed in countries other than Indonesia. We ensure that all data transfers comply with applicable data protection laws. If you have concerns about international data transfers, contact our support team.

Personal data

Information that identifies you, such as your name, email, phone number, and date of birth.

Payment data

Information about your payment method, such as your bank account or e-wallet identifier.

Activity data

Information about how you use garuda4d, such as games played, bets placed, and account balance.

Cookies

Small files stored on your device that help us remember your preferences and keep you logged in.

Your rights and our garuda4d data practices

You have rights over your data. You can request access to all the information we hold about you. You can ask us to correct inaccurate information. You can request that we delete your data, subject to legal requirements—for example, we may need to keep your data for tax or fraud prevention purposes. You can also request that we stop using your data for marketing purposes.

To exercise any of these rights, contact our support team with your request. We will respond within a reasonable timeframe, typically within 30 days. If we cannot fulfill your request, we will explain why.

Cookies and tracking on garuda4d

We use cookies to improve your experience on garuda4d. Cookies are small files stored on your device that help us remember your login status, your language preference, and your account settings. We also use cookies to track how you navigate our platform so we can identify technical issues and improve our interface.

Most browsers allow you to control cookies through your settings. You can choose to block all cookies, allow only certain cookies, or delete cookies when you close your browser. However, blocking cookies may affect your ability to use garuda4d fully. We do not use cookies to track you across other websites.

Data retention and deletion on garuda4d

We keep your data for as long as your account is active. If you close your account, we retain your data for a period required by law—typically for tax, fraud prevention, and dispute resolution purposes. After that period, we delete your data unless we have a legal reason to keep it. If you request deletion before that period ends, we will delete your data where possible, but we may retain anonymized or aggregated data for statistical purposes.

We at garuda4d are committed to protecting your privacy. Your data is encrypted, stored securely, and used only for the purposes described in this policy. If you have questions about how we handle your data, or if you believe we have misused your information, contact our support team. We operate across supported jurisdictions including Jakarta, Surabaya, Bandung, and Medan, and we comply with applicable data protection laws in each region. During major holidays like Idul Fitri, Idul Adha, or Imlek, response times may be longer due to reduced staffing.